Outstanding customer service
Outstanding customer service. So pleased with my jewellery, the stones are really sparkly, had a lot of compliments.
Mia Griffin2
3 Contributions
Tru-Diamonds is the only jewellers for…
Tru-Diamonds is the only jewellers for me. I was treated to a New Engagement Ring at Christmas. I had chosen
Royal Engagement Ring. When it arrived I was absolutely blown away how Beautiful and Stunning it looked.
The details are Out of this world.
This is a Gem of a Tru-Sapphire ring inspired by royalty and Modelled on the ring given to the Duchess of Cambridge by her Prince. I most certainly had fallen in love with it.
This cluster set Tru-Sapphire centre stone is enhanced by a Tru-Diamonds halo. Total gem weight of 1.6 carats this ring is pure perfection.
What I love about Tru-Diamonds is the Earth-friendly Diamonds as they are the worlds premier non-mined gems. Tru-Diamonds are kind to the environment and conflict free. They are Sustainably grown in state of the art laboratories.
Please come and checkout out all the Beautiful Jewellery they have as I’m now looking for some earrings to match my Gorgeous Ring.
Delivery wasn’t too long, and was record delivery. Ring also comes in a lovely presentation box. Happy shopping, as I’m off to look for my Special earrings❤️
Exceptional customer service.
I am waiting on my ring arriving (having ordered the wrong size - my error) but my review is based on the excellent customer service I have received so far. Faultless. I spoke with Irene regarding my order and she couldn't be more helpful. Highly recommended the product and excellent customer service.
Timmothy R.
3 Contributions
Beautiful and stunningly
My ring arrived earlier than predicted and just so beautiful, sparkling, this is my forth ring from tru diamonds and i want more! fits perfectly, looks stunning.
Over the moon! ?
Michael822
2 Contributions
Absolutely brilliant!!Ordered a ring recently From this…
Ordered a ring recently From this company but when it arrived I wasn’t totally happy with the style as it didn’t complement my other ring.
When I phoned them the ring was exchanged with no bother at all.
New ring is simply gorgeous!!!
The staff are wonderful, professional and friendly.
Can’t recommend this company highly enough.
Jose Nelson
3 Contributions
Love my jewellery from here.only 1…
Love my jewellery from here.only 1 disappointed item I bought 2 rings before Christmas and if I spent over £200 & something pound I got a bracelet worth £123 free.it looks so cheap.looks better in the book.I got it to give my granddaughter for Xmas. I just couldn't give it to her she would have been upset.so had to go buy her something else.?
Stephanie191
3 Contributions
Great service
Disaster at first due to post strike but excellent service from O’Rene White customer care manager and ring arrived today 19/12/22. Ring ordered 30/11/22 and is lovely and matches style of my wife’s wedding ring. Due to delay Tru are sending another ring by DHL to get here before Christmas and I will send this back when it arrives. Thank you.
Craig Shelton
2 Contributions
Beautiful jewellery at affordable…
Beautiful jewellery at affordable prices.
I have several pieces of TruDiamonds jewellery, that I simply love to wear. They never fail to draw comments.
Customer Services are always very helpful and the whole experience of getting TruDiamonds jewellery is magical.
Nathan C634
4 Contributions
What amazing quality
What amazing quality! I love the jewellery from this company, and the prices are just WOW!
Delivery is always swift, lovely presentation boxes, perfect if bought for a present.
I have bought a lot from here and everything has been perfect
Danielle M872
2 Contributions
Very realistic. Great value for money.
I’ve bought quite a few things from Tru-Diamonds. Rings, earrings and a bracelet. I had an issue with one pair of earrings, which was sorted very, very quickly and efficiently. The jewellery really does look “real” and even if you tell people it isn’t, they are still fascinated. I have 2 friends who now buy from them. I have been, am and am sure I will continue to be very happy with my purchases.
Walters270
1 Contribution
Perfect client service, high recommended, I am very happy with my beautiful ring back in perfect conditions! They really understand our feel
Perfect client service, they solve my issue quick and efficiently even after 2 years that I had made my purchase! Very kind people atencios and polite, very happy, high recommended Tru Diamond!
They don’t look anything like real…
They don’t look anything like real diamonds……held side by side next to my real jewellery they look like rubbish. Also the settings are really poorly made and clunky which contributes to the overall fake look. Really very disappointing. I had to return them at my own expense - recorded delivery. Don’t bother.
Sharon D870
3 Contributions
The parcel arrived well packaged and as…
The parcel arrived well packaged and as described. The only disadvantage being that despite the promise of a delivery on one day for which we stayed in the delivery was delayed by a further day. Other than that everything was okay, but as you can imagine, it was frustrating to have wasted a day in anticipation.
Vanessa H627
3 Contributions
Amazing Company
There very helpful with any queries or questions. Nothing is too much trouble for them. There quality of jewellery is out-of this world. And I would highly recommend them to anyone. Well done TruDiamonds.
Be prepared for a long wait on items
Nothing wrong with Jewellery. Ordered on 8 October £261 taken immediately now almost 1 month later and no update on when I can expect my order. Wouldn't recommend purely based on paying such an amount and still waiting